Update: This issue has been resolved and all Rewards functionality has been restored. Happy Shopping!

We are currently fixing an issue which is preventing our customers from redeeming rewards points at checkout. If you have experienced this issue or are making a purchase and would like to use reward points we can do this manually with you over the phone. Please call us on 1800 726 687 or contact us with a time that is convenient for us to call you and we will get this sorted out straight away.

The issue is isolated to spending reward points; earning points is working and unaffected.

We expect this issue to be resolved within the next 48 hours. Thanks for your understanding.