How are goods sent?

Orders are sent via Australia Post. For orders over $150 a receipted delivery will be required, if you are not home when the postie comes they will leave a card for you notifying you to pick up your goodies from the closest post office.
For orders not requiring receipted delivery it will be at the posy's discretion whether he leaves a card or finds somewhere safe to leave your parcel. If you do not want your goods left unattended please make a note "DO NOT SAFE DROP" in the additional comments box at checkout.

How long will it take to receive my goods?

We pride ourselves on the speed in which we send out goods and in most cases we manage to process your order on either the day or the following day from when we receive it. South east Queensland customers should receive their goods overnight, other states capital cities between 2 and 3 days and more remote places it may take a up to 4 or 5 working days. If you have still not received your order after a week it will be well worth contacting your local post office, as often the notification card has blown away and your order is waiting for you there. If that doesn’t  get any results contact us and we will follow it up with Australia Post head office for you.

Ships in 2 Weeks?

Some ranges we do not keep stock of and place weekly orders from our suppliers based on what our customers have ordered that week. They are then sent out to you with whatever other products you have ordered.

Do Gardenware send overseas?

Yes. We can send your goods anywhere in the world to you. Postage overseas is $20.
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If your goods don't fit we keep replacing them until they do. It will just cost you the price of postage to return the original item. Goods can only be replaced if they are in new condition and have not been noticeably worn. To make sure you get the right fit first time please see our sizing page.
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