|
Sizing: Since
people are different sizes, getting the right fit first time can
be tricky. We have some size
charts made up and our staff are happy to talk to you about
it to save any confusion. And if your purchase dosn't fit just right
we will send you out a different size free of charge, it will just
cost you the price to return the original.
Customers not being
able to see or touch our products: We have tried to overcome
this by providing extensive photos and descriptions of our products,
although this is helpful we appreciate it is not the same as having
them there so we have decided to offer a 30 day money back guarantee
on all our products if the customer is not completely satisfied.
Means of Ordering:
To be truly convenient we have to offer a range of solutions for
people to order. So far our customers can order via:
1. Regular mail: Reply Paid 33, Amamoor, Qld, 4570;
2. Internet: www.gardenware.com.au or
3. Phone: Toll free 1800 726 687.
Becoming known:
Possibly the biggest challenge is becoming known by potential customers.
We advertise in the directories of various gardening mags, support
local garden shows and offer competitions, but all this really only
scratches the surface. In the long run we really want our customers
(you) to tell their friends and family what wonderful range, service
and value we offer. And for that to happen we can't provide anything
less than the very best. Please let
us know if we have, or have not done so.
|
